Shipping policy

We ship within the United States only.

Orders are ground to order and packed by hand in Brookhaven, Mississippi, and posted within two business days — usually the next one. Shipping is calculated at checkout from the weight of your order — from $11.50 — and you see the exact cost before you pay. Shipping is free on orders of $100 or more. Subscriptions are charged shipping on each delivery at the same rate.

Most orders arrive within 5–8 business days of shipping. That is the estimate shown at checkout rather than a promise: distance, weather and holidays all move it. We email a tracking number as soon as your parcel leaves, so you can follow it yourself.

Coffee is sealed for travel, but if a bag arrives damaged, or does not arrive at all, tell us within 7 days and we will replace or refund it under our refund policy.

We cannot ship to addresses outside the United States, and we cannot ship to PO boxes — please give a street address at checkout. We are not responsible for addresses entered incorrectly, so check it as you pay; if you notice a mistake after ordering, email us quickly and we will correct it if the parcel has not yet gone.